April 6, 2020
COVID-19: Now Offering Telehealth Services
At Puget Sound ENT, we are committed to providing excellent care for you and your family during this unprecedented crisis. As everyone works to adjust to the new normal of staying home and communicating virtually, we are making it easier than ever to communicate with us. Through a partnership with “IM Your Doc,” a secure health care messaging system, and our own telehealth offerings, we are able to address all of your ear, nose and throat needs while keeping our community safe in the process.
Our clinic is now scheduling virtual doctors’ appointments via live, online video consultation and over the phone. These telehealth assessments are covered by Medicare and most private insurance carriers in Washington State.
Telehealth at Puget Sound ENT allows patients to see their providers for a routine appointment via video. Appointments are offered for both new and established non-emergent patients. “IM Your Doc” is convenient and easy to use, making it a fast and efficient way to connect with our providers. It is both HiTech and HIPAA compliant, ensuring that any information shared is safe and secure.
We will continue to see patients whom we assess as having urgent or emergent medical issues in our Edmonds clinic from 8:00 a.m. to 4:30 p.m. In order for us to comply with Washington State mandates for safe and effective distancing, we ask that you do not come into the clinic unless you have an appointment. We are also not able to allow patients (other than minors) to bring guests with them for emergent appointments as we work to protect patients, physicians and staff during the coronavirus pandemic. We ask that you inform us of any high temperatures, cough or shortness of breath upon arrival.
If you have any questions, we are here to help – please feel free to call the clinic on weekdays between 8:15 a.m. and 4:30 p.m. at 1 (425) 775-6651. Thank you for your flexibility and patience during this challenging time. With everyone doing their part, we will get through this together.